Thank you for your purchase! We hope you are happy with it. However, if you're not completely satisfied, you may return your item for a full refund, store credit, or exchange, with the cost of return shipping covered by us.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date.

RETURN PROCESS

To return an item, simply place the item securely in its original packaging along with your proof of purchase. Contact us at hello@lollybanks.com to receive your free return label.

REFUNDS

Once we receive your return and inspect the condition of the item, we will process your refund or exchange. Please allow up to seven (7) days for processing. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your card company.

EXCEPTIONS

For defective or damaged products, please contact us at hello@lollybanks.com to arrange a refund or exchange.

QUESTIONS

If you have any questions regarding our return policy, feel free to reach out to us at hello@lollybanks.com.